oreonex.blogg.se - Smart net monitor for client

SMART NET MONITOR FOR CLIENT SOFTWARE

This makes it easier to maintain proper device configurations, identify end-of-life hardware, and plan for needed product upgrades

Product lifecycle management gives you an up-to-date view of your Cisco installed base.

Service coverage management helps you quickly and easily ensure critical assets have the necessary support levels to meet your business needs and comply with corporate policies.

Security and product alerts management helps identify and manage alerts relevant to your network, reducing continuity risk.

The Cisco TAC can assist with product use, configuration, and troubleshooting issues

Technical service and incident management provides access to Cisco expertise to resolve incidents quickly.

The technical support capabilities and insights included with Smart Net Total Care drive smart workflows that help you resolve problems faster, improve operational support margins, and reduce risk. Transform your technical support experience

Increase operational efficiency through management tools and automated processes.

Stay current with operating system updates and patches.

Reduce risk through access to Cisco technical experts and smart tools that improve visibility into the state of your IT infrastructure 24 hours a day, 365 days a year.

Resolve problems faster by identifying issues quickly and streamlining your incident management processes to improve IT service levels.

Together, these technical support and smart capabilities can help you resolve problems more quickly, mitigate risk, and improve operational efficiency.

Customizable screens show you up-to-date information about the service coverage, product lifecycles, and alerts that apply to your network. Smart capabilities are delivered through the Smart Net Total Care portal, providing actionable reports and automation to support your Cisco products. You can also choose from a range of advance hardware replacement options, whether you need equipment in as few as two hours or prefer the next calendar day level, which keeps you covered seven days a week, including holidays.

SMART NET MONITOR FOR CLIENT SOFTWARE

With its integrated smart capabilities, you also unlock insight into current details about your installed base, contracts, and security alerts to enhance the efficiency of your support workflows.Ĭisco TAC experts are accessible 24 hours a day, 365 days per year, along with multiple online self-help resources, including our extensive knowledge library, operating system software downloads, and support tools designed to help you resolve network issues quickly, often without opening a case. Rely on Cisco Smart Net Total Care, a service that provides fast, expert technical support and flexible hardware coverage delivered by the Cisco Technical Assistance Center (TAC) to get you back to business fast. In addition, you and your team must track inventory, keep your equipment up to date, and stay current with updates and patches, which means you also need instant visibility into the current state of your infrastructure. When you are responsible for keeping your organization’s technology running, you need easy access to expert troubleshooting support to minimize downtime if there is a network disruption or a hardware failure.